Shipping policy

Shipping Policy

We process all orders within 2–5 business days. Once your order has been fulfilled, you will receive a confirmation email with tracking information.

Estimated delivery times:

• US & Canada: 5–10 business days
• International: 10–30 business days

Please note that delivery times may vary depending on location, customs processing, and carrier delays.

Shipping costs are calculated at checkout.

International orders may be subject to customs fees, import duties, or taxes depending on your country. These charges are the responsibility of the customer.

We are not responsible for delays caused by postal services or customs.

If your order arrives damaged or you have any issues, please contact us at hello@proseandthreads.com and we’ll be happy to help.